Our Services
True freedom and sustainable business growth come from investing in the right systems and support. That's where we come in..
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We are the greatest asset to your business, with over 15 years of experience in Business Operations, Administration, IT Project Management, Customer Support, Delivery and Automation. You can trust us to give your business the high level support it needs.
At Brooke Janet, there is no such thing as "we can't", if there's something we don't know then we'll learn and help you find a way forward. Remember, getting s**t done is our superpower!
Virtual Assistance
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​Inbox and calendar management
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Data entry and spreadsheets
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Travel management
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CRM/Database management
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General research
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Marketing and social media support
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Basic video and photo editing
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Canva graphics and presentations
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General administration
Online Business Management
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Process improvement and automation
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Project management
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Training and development
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Customer support
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Recruitment and onboarding
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Tech management and system setup
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Basic web design and management
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Online course setup and management
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Operations
You need a virtual assistant if:
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You are drowning in administrative tasks and need scheduling, emails and customer service support.
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You require help with general administration, such as data entry, database management and presentations.
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You need someone to handle the day-to-day tasks so that you can focus on your business operations.
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You need an online business manager if:
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You are looking for strategic support to streamline operations and improve business processes.
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You need help managing projects, overseeing a team, and ensuring deadlines are met.
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You are ready to scale and need someone in your corner to help plan and execute growth strategies.
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Do you need a bit of both? We've got your back!
We understand that every business is unique, and so are its ​needs. That's why we offer a personalised approach. Book a discovery call, and we can discuss your specific requirements and tailor our services to meet your unique needs, ensuring you get the support you need when you need it.
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Our services guide has more information about the differences and benefits of a Virtual Assistant compared to an Online Business Manager.
Next steps
Choosing the right support is crucial for success, they must be a great fit. We've learned the hard way that new skills can be acquired, but personality and fit are the most important. Therefore, we start our process with a short discovery call to get to know each other, your needs, and values to set up for a successful working relationship.
Discovery call
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Post the discovery call, we will send you a custom proposal confirming our understanding of your requirements, our ways of working and pricing. This will ensure we are aligned and clear on everything, including hours, goals, and business expectations. If accepted, we will send you a contract and move onto the onboarding process.
Proposal
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We want our working relationship to be as easy and seamless as possible because, let's face it, we have enough to worry about! We've created a seamless onboarding journey to ensure we can get started as smoothly and quickly as possible, allowing you to kick back and get on with the more important things.
Onboarding
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